Web-Based CRM Software Features Online CRM
Cynergy Help Desk software is web-based software that can be utilized for online CRM. It features tools to submit and track sales activities as well as lead generation activities.
CRM Performance Tracking allows sales staff to view the percentage of deals they have closed. Staff members can view or attach files when updating customer requests. Pending sales and forecasted closings are shown on the screen. A knowledge base management system is incorporated for quick solution of problems.
Cynergy Software allows managers to create user accounts, view staff performance and response time, and configure the software and displays to fit their needs. It allows easy access of customer databases and easy creation of templates.
Cynergy Software is the choice of software for many sales and support-center organizations. Many of the features that are optional in other software packages are standard in Cynergy.